Guarantee/Repair/Resizing

Guarantee ~ Repair ~ Resizing

Guarantee ~ The Beaded Sister stands behind the quality of each item we create. Each piece of jewelry is hand-inspected for quality and craftsmanship prior to shipment. If you have any concerns, please feel free to contact us. If you would like to return an item for any reason, please contact us at thebeadedsister@gmail.com regarding the reason within 10 days of receiving your order for a replacement or full refund, minus shipping costs. However, we do not accept returns on custom or special orders.

Repair ~ If you need an item repaired, even if your item was not originally purchased from The Beaded Sister, we will be happy to repair this for you. Please contact us at thebeadedsister@gmail.com and tell us what you need repaired so we can give you an estimate of the cost.

Resizing ~ If for some reason the jewelry you purchased from The Beaded Sister does not fit, we will be happy to resize it for you to your sizing specifications. We will do this as a one-time courtesy so please make sure you take your measurements carefully. Please contact us at thebeadedsister@gmail.com.